RETURN & EXCHANGE POLICY

Train. Compete. Buy with confidence.

We want you to feel confident in every RUDIS purchase. If something isn’t right, eligible items can be returned or exchanged within 30 days of delivery.

Choose the option that works best for you:

  1. Store Credit - Recommended
    Receive store credit for the full value of your eligible item with no return fee. Initial shipping charges are nonrefundable.

  2. Refund to Your Original Payment Method
    Choose the return method that’s most convenient for you:

  • Drop off your return at a Happy Returns location for a $5 handling fee.

  • Mail your return for a $10 return shipping fee.

The applicable fee will be deducted from your refund. Initial shipping charges are nonrefundable.

  1. Free Exchange
    Need a different size, color, or item? Exchanges are free when completed through Happy Returns drop-off locations.

A few exclusions:

  • International orders and Outlet products are final sale and cannot be returned or exchanged.

  • Customized Team Gear is made just for you and cannot be returned or exchanged.

     

    Having an issue with product quality or a possible defect? Visit our Warranty page to see if your item may be covered.

     START YOUR RETURN

     

Contact Us

Address

16960 Square Dr

Marysville, OH 43040

Hours

Monday - Friday
8AM - 5PM EST

Call/Text

(937) 738-6900